USAID/Afghanistan implement a nominal charge for no-show passengers.
USAID/Afghanistan clarify the contract's environmental requirements and obtain evidence that the contractor is complying with them.
USAID/Afghanistan determine the allowability of and recover, as appropriate, unsupported questioned costs of $525,467 representing international travel (including premium-class travel of $31,902) by contractor officials that was not approved by USAID as required.
USAID/Afghanistan verify that Aircraft Charter Solutions Inc. has implemented a branding and marking plan.
USAID/Afghanistan verify that Aircraft Charter Solutions Inc. has provided clear instructions and signs in its terminal for passenger convenience and security.
USAID/Afghanistan instruct the contractor to provide transportation for passengers from passenger staging areas to the aircraft (or eliminate this requirement from the contract).
USAID/Afghanistan obtain required reports from Aircraft Charter Solutions Inc.
USAID/Afghanistan clarify its performance standards to Aircraft Charter Solutions Inc. so that realistic expectations and proper reporting and accountability can be obtained.