We recommend that USAID/South Sudan, Bureau for Management's Overseas Management Division, and Bureau for Africa's Office of Sudan and South Sudan Programs take the following actions:
Recommendation 1: We recommend the Executive Office, in coordination with Embassy Juba, develop and implement a plan for the communication and coordination of responsibilities on International Cooperative Administrative Support Services provision.
We recommend USAID/South Sudan, in coordination with the Bureau for Africa's Office of Sudan and South Sudan Programs and the Bureau for Management's Overseas Management Division, develop and implement a plan to institutionalize activities to improve coordination and communication between USAID and the State Department at post.
We recommend USAID/South Sudan institutionalize a plan for updating the Master Plan Report to ensure that planned activities are realized and that emergent needs are incorporated into the overall strategic plan.
We recommend USAID/South Sudan identify gaps in standard operating procedures across functional areas and develop and implement standard operating procedures to fill identified gaps.
We recommend USAID/South Sudan, in coordination with the Bureau for Management's Overseas Management Division and other relevant offices, as appropriate, issue clear guidance on procedures for storing documents.
We recommend USAID/South Sudan develop a routine schedule for reviewing training records and ensure all chauffeurs and incidental drivers maintain valid certifications for State Department-certified safe-driver training and State Department-approved armored vehicle training.
We recommend USAID/South Sudan update its motor vehicle policy with the 12-hour overnight shift in alignment with 14 FAM 433.8 requirements for shifts greater than 10 hours.
Recommendation
We recommend USAID/South Sudan and the Bureau for Management's Overseas Management Division develop and implement invoicing procedures to ensure TDY personnel are invoiced consistent with the TDY policy.
We recommend USAID/South Sudan develop and implement a plan to fill approved warehouse positions and properly train staff to fulfill their roles.
We recommend USAID/South Sudan develop and implement procedures to formalize the orientation and transition process for USDHs and contractors.
We recommend the Bureau for Management's Overseas Management Division work directly with the State Department to identify which trainings would best serve Foreign Service National staff working with State Department systems and develop procedures to enroll Foreign Service National staff in those trainings on a regular basis.