Audit of USAID/Indonesia's Kinerja Program
USAID/Indonesia direct RTI International to implement a strategy, including milestone dates, outlining the steps it plans to take to help district governments become more actively involved in facilitating and monitoring service delivery improvements in the program's health and education sectors.
USAID/Indonesia direct RTI International to implement a strategy outlining the steps it plans to take, including milestone dates, for providing additional technical support for Kinerja's service delivery units, particularly those in the program's health and education sectors, and multi-stakeholder forums to promote the sustainability of the program's activities to improve public service delivery.
USAID/Indonesia direct RTI International to implement a strategy to improve the quality of the results data reported under the program's performance indicators. At a minimum, this strategy should include a method for recognizing program achievements that requires that reported achievements are supported adequately, a data quality assurance review of the accumulated balance for each performance indicator to validate the balance based on the supporting records on file, and (3) measures to improve efforts to collect supporting records from Kinerja's field staff and partners in a timely manner.