We recommend BHA Update incident guidance to require (1) documentation of BHA's course of action for reported incidents, to include determinations that no additional action is necessary and (2) documentation of incident closure after BHA's response.
We recommend USAID/Ethiopia's Office of Humanitarian Assistance fully implement the country monitoring plan for Ethiopia in accordance with recommended guidance.
We recommend BHA develop and implement a process to regularly assess the completeness of required award documentation in ASIST and address identified gaps.
We recommend BHA establish a mechanism to enforce the use of guidance for monitoring in nonpermissive environments, to include assessing and determining the need for a third-party monitor and identifying and defining context-specific approaches to verify data.
We recommend BHA assess BHA's third-party monitor contracting processes and timelines, determine if adjustments are necessary to strengthen BHA's acquisition of third-party monitor support, and update BHA guidance accordingly.
We recommend BHA establish a mechanism to enforce BHA's use of internal guidance for Response Team Staffing to develop a DART staffing strategy for disaster responses.
We recommend BHA update BHA award language to clarify (1) the relationship with incident reporting requirements in USAID standard provisions and (2) ambiguous terminology related to reporting timeliness and incident impact.
We recommend BHA develop and implement a process to ensure the storage and transfer of incident documentation between team files, Abacus, and ASIST, in accordance with BHA guidance.
We recommend BHA develop and implement a framework to address implementer noncompliance with BHA incident reporting requirements that defines response options and identifies triggers for escalation.
We recommend BHA update guidance for monitoring in nonpermissive environments to include criteria that trigger an assessment by BHA at the start of a response whether a country monitoring plan is necessary, and perform and document this assessment periodically, as applicable.
We recommended BHA develop and implement a process to determine the appropriate number of AORs needed for a given award portfolio based on factors including, but not limited to, the number of awards, amount of funding, and operating environment.