Audit of USAID/Regional Development Mission for Asia's Sapan Program in Thailand
Recommendations
USAID/Regional Development Mission for Asia revise the Sapan Program's performance management plan to include performance indicators that reflect all the program's activities. All indicators should be precisely defined so that reported results accurately reflect intended accomplishments.
USAID/Regional Development Mission for Asia work with its contractor to develop and implement a strategy to shift from OPERACY training to capacity-strengthening activities for independent government agencies, civil society organizations, and the media.
USAID/Regional Development Mission for Asia adjust targets in the Sapan Program's performance management plan to reflect the change in the reporting period.
USAID/Regional Development Mission for Asia require the contractor to meet deadlines for reporting results.
USAID/Regional Development Mission for Asia establish ambitious but realistic end-of-program targets for all output and outcome indicators included in the Sapan Program's performance management plan.
USAID/Regional Development Mission for Asia obtain and report baseline data for all ten outcome indicators included in the Sapan Program's performance management plan.
USAID/Regional Development Mission for Asia work with its contractor to improve its procedures for monitoring Sapan Program-sponsored activities. These improved procedures would include closely tracking the participation of training recipients to verify that they receive intended instruction and are not paid when they do not attend.
USAID/Regional Development Mission for Asia quantify the funds spent on flights, hotels, and per diem for the 28 individuals without adequate evidence of attending the sponsored training courses. If the mission determines that these expenses are unallowable, it should collect them, as applicable.
USAID/Regional Development Mission for Asia work with its contractor to establish and implement an action plan for communicating with program participants and conducting follow-up to maximize the effectiveness of sponsored activities.