If you would like a status update on a complaint that you submitted, please call the Hotline number at 1 800 230-6539 or 202-712-1023 to inquire, and provide the date of your initial submission. OIG can provide a brief status update to notify you if the complaint has been processed, opened for investigation, a disclosure from a USAID implementer was referred to a USAID Mission, Bureau of Independent Office or the complaint was closed due to lack of information or investigative merit.

1. Initial Notification: When an USAID implementer becomes aware of a potential situation involving fraud, waste, or abuse related to a USAID project, the OIG should be notified as soon as possible.

When submitting an allegation to the Hotline, please be sure to include the following information:

• Please explain how your allegation relates to fraud, waste, or abuse in USAID, MCC, USADF, IAF, and DFC programs or operations

• Please provide a complete description of the facts and circumstances surrounding the reported activities, including the evidence forming the basis of this report

Implementers are required to immediately report Counter-Trafficking in Persons (CTIP) incidents, including allegations of the procurement of commercial sex acts to the Contracting Officer and OIG. Implementers must also institute employee codes of conduct that are consistent with international standards on protection from sexual exploitation and abuse, which applies to all recipients of USAID funding.

Complaints not addressed through the OIG Hotline include:

• Allegations by USAID implementers of discrimination on the basis of race, gender, ethnicity, religion or sexual preference (please contact your organization’s Equal Employment Opportunity officer)

• Sexual harassment, sexual assault, or employee performance issues

• Phone scams